I know more often than not, as managers, we tend to only hear the negatives from clients. I wanted to reach out and tell you a very positive story of Heather as I know you would appreciate it. I'm a local wedding planner in Portland and a prior Sales Manager at The Westin and Press Hotel. I'm here to tell you that Heather really went above and beyond to make my client's event experience the best it could be. Everything from the initial conversation to the final event and the communication in between was seamless, she didn't miss a beat or an email! The food, music, decor and room was set absolutely perfectly.
Heather went above and beyond to make the experience special for Pete and Hillary, she sourced edible floral garnishes for the custom cocktails, perfectly played the first dance song at the exact right moment with great sound quality and faded it out just as we had instructed. She also reviewed the 8-page timeline with such detail that she even caught a few things I had missed and on the night of remembered to ask if I still wanted plates made up for the couple so that they didn't have to wait in line, something I had in the back of my mind but in the busyness of the day had completely forgotten about. She and her team packed up all of our items neatly in boxes at the end of the night making it effortless for me to pickup. Steve was particularly helpful in addition to Heather on the nigh-of offering assistance left and right and graciously doing some heavy lifting for me the next morning and giving me a recap of how wonderful the clients seem to enjoy the end of the evening after I had left.
My clients and guests were very pleased with their experience and remarked on the beautiful space and wonderful food. I can honestly say in my 10+ years of hosting and/or running events, this was by far on the of the easiest and seamless experiences where absolutely nothing went wrong. Or if it did, we didn't notice! I wish I could clone Heather and this event experience for all of my wedding receptions. Thank you for staffing such an exceptional team member, as her leader you trained her well and she is a fine example of what every venue coordinator should strive to be so kudos to you too.
I hope to have the pleasure of working with you all again soon,
We used to live right around the corner and quickly became weekly regulars. Our favorite bartenders Shanna, Ashley, and Heather kept us coming back from more. When it came time to plan our rehearsal dinner, we knew right where to. We're not even beer drinkers, but the food and drinks at NRB are amazing. Rich and I had such a wonderful rehearsal dinner here!
The whole experience from start to finish was excellent. Heather was attentive to what we were looking for with the event and kept everything running smoothly. I especially loved all the complimentary flower arrangements. She was even kind enough to make sure our favorite bartender, and now friend, Shanna, could be a part of the event. The deck and mezzanine easily accommodated our 50 or so guests. We had many comments from our guests about the food and drink, space, and service. All are reasons we keep coming back!
Mike & I would like to thank you so very much for helping us to coordinate a fantastic Rehearsal Dinner, which included 50 people!
First, I would like to say that you are incredibly friendly, easy and accommodating to work with in planning events!
Heather, you truly and sincerely did everything you could to please us, and it was a success because you did!
You provided us with an example menu and you allowed us tweak it a bit to meet our taste buds!
It was an easy process to meet with you and discuss the area to host the dinner, and we loved it..being upstairs and the use of the balcony had the feel of the breweries awesome atmosphere and yet we were in our own little world upstairs!
And so meeting with you to make decisions on the dinner's location in the brewery and the menu and a timeline of when food should be served, was enjoyable & it was easy to work with you!
Also, I wanted to add some autumn/wedding decor to this event and you were very helpful in helping me with my vision and you and your staff were incredibly helpful in actually putting all my decorations out for me! I couldn't believe it..I brought all the decorations to the brewery the day before, including fresh flowers & mason jar vases and we chatted about my vision and when we and everyone arrived Friday..it was a magical transformation of the area! Everyone loved it and so many compliments were mentioned and I thanked you and your staff many times for doing an amazing job!
And, of course the appetizers, the dinner & dessert were all so delicious and many compliments were mentioned! In fact, some thought the appetizers was the meal and didn't realize there would be the dinner after apps! And not to mention the bar was in a perfect location for the Rehearsal Dinner too and the girls were incredibly sweet and accommodating!
All in all, we all had a wonderful time and great experience at None Such Brewery for our Rehearsal Dinner and we would recommend hosting events here..it was great!
The only concern we had, was parking and maybe letting folks know ahead of time they may need to park along the road if the lot is full! Or maybe if the brewery has a planned event, you could block off some of your parking lot to accommodate the event.. just a thought!
Heather, thank you again and I hope to see you at some point when we stop into Nonesuch Brewery for some yummy food & beer!
We wanted to reach out with our gratitude for all that you have done to make our wedding the best day of our lives! Everyone that we worked with carried out our vision- even better than we could have imagined! We appreciate all of the time, hard work and expertise that the staff provided for us. Heather could not have been more attentive, patient and gracious throughout the entire planning process.
Ali, Sara, Heather and Shanna decorated the space beautifully! We loved the custom décor and personal touches they added to the ceremony space. They really created a "wow" factor to the entire brewery with an incredible attention to detail.
Jeff and Steve coordinated the freshest food and most delicious drinks for all of our guests. They worked closely with us on crafting the perfect menu for our tastes. Our friends and family have been raving about the food and beers since the wedding! All of our guests also spoke very highly of the wonderful staff!
The night of our wedding Ali was there to assist our bridal party throughout the event. She was incredibly intuitive and attended to our every need- whether she was refilling a glass, arranging special plates, or locating the photographer. We appreciated having her take such amazing care of us!
We would highly recommend Nonesuch River Brewing Company to anyone looking to book a wedding there. We have seen the space transform for different events and we are certain that no matter what the vision may be for their special day, the staff at Nonesuch River Brewing can make it happen!